Shipping Policy

Shipping Policy

At Naughty Lab, we aim to process and dispatch your order as quickly as possible.

Order Processing

All orders are processed within 1–3 business days.

Orders are not processed or shipped on weekends or public holidays.

Domestic Shipping

We currently ship within Australia only.

Standard shipping: $9.95
Free shipping: Orders over $100
Estimated delivery time: 5–10 business days after dispatch

Delivery times may vary depending on your location, courier delays, public holidays, or other circumstances outside our control.

Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Naughty Lab is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at:

support@naughtylabpro.com

We will help you check the delivery status and assist where possible.

International Shipping

We currently do not offer international shipping.

We ship to Australian addresses only.