Shipping Policy
Shipping Policy
At Naughty Lab, we aim to process and dispatch your order as quickly as possible.
Order Processing
All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or public holidays.
Domestic Shipping
We currently ship within Australia only.
Standard shipping: $9.95
Free shipping: Orders over $100
Estimated delivery time: 5–10 business days after dispatch
Delivery times may vary depending on your location, courier delays, public holidays, or other circumstances outside our control.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
Naughty Lab is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by the customer.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at:
We will help you check the delivery status and assist where possible.
International Shipping
We currently do not offer international shipping.
We ship to Australian addresses only.